PRIVACY POLICY

Chisol Education is committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Statement outlines how we collect, use, store, and protect your personal data when you visit our website or interact with our services and is based on privacy principles under Australian law, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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We may collect personal information from you when you visit our website, make an enquiry, register for services, or use our online tools. The types of information we collect may include, but are not limited to:

• Personal Identification Information: Name, email address, phone number, postal address.

• Technical Information: IP address, browser type, device information, and cookies.

• Usage Data: Information on how you use our website, including pages visited, time spent on the site, and actions taken.

We collect and use your personal information for the following purposes:

• To provide and improve our services, including responding to inquiries and processing transactions.

• To communicate with you, including sending updates, newsletters, and information relevant to your interests or services.

• To analyse usage patterns on our website and improve user experience.

• To comply with legal and regulatory obligations, as required under Australian law.

We will not sell, rent, or trade your personal information to third parties. We may share your data with third parties in the following situations:

• Service Providers: We may engage trusted third-party service providers to perform services on our behalf, such as hosting, analytics, or payment processing. These providers are obligated to protect your data and may only use it for the specific purpose of delivering the contracted services.

• Legal Compliance: We may disclose personal information when required to do so by law, or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us recognise you on subsequent visits and provide a personalised experience. You can manage cookie settings through your browser settings, including opting out of non-essential cookies.

We take the security of your personal information seriously and use reasonable technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

You have the right to:

• Access and update your personal information at any time.

• Request that we correct or delete your personal information, subject to legal obligations.

• Opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.

If you wish to exercise any of these rights or have concerns about how we handle your personal information, please contact us using the details provided below.

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Statement, or as required by law. When no longer needed, we will securely dispose of or anonymise your data.

We may update this Privacy Statement from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with an updated revision date. Please review this Privacy Statement periodically to stay informed about how we protect your personal information.

If you have any questions or concerns about this Privacy Statement, or if you wish to exercise your rights regarding your personal information, please contact us:

• Email: janene@chisoleducation.com.au

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Thank you for trusting Chisol Education with your personal information. We are committed to safeguarding your privacy and providing a secure online experience.